Unsatisfactory results

An unsatisfactory result starts a 28-day clock

Unsatisfactory means at least one observation was coded C1 or C2. On a rented property that starts a deadline. On a home you live in it starts nothing, though the reason for the code has not gone anywhere.

England, privately rented homes. Sources are listed with the duties below.

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What the regulations require

What the law says

The duties, and the deadlines attached

Inspection intervalNo more than 5 years, or shorter where the report specifies
Report to existing tenantsWithin 28 days of the inspection
Report to a new tenantBefore they occupy
Report to a prospective tenantWithin 28 days of a written request
Report to the local housing authorityWithin 7 days of a written request
Remedial or further investigative workWithin 28 days, or sooner if the report specifies
Written confirmation the work is doneTo tenants and the authority within 28 days of completion
Maximum financial penalty£40,000, raised from £30,000 in 2025

This describes the law in England. The Welsh and Scottish positions differ, Scotland's repairing standard also covers portable appliances, which the England duty on private landlords does not. It is general information, not legal advice. Last checked against the primary sources on 27 August 2026.

The confirmation matters as much as the work

Doing the remedial work is not the end of the duty. The regulations require written confirmation from a qualified person that the work is complete and the standards are met, and that confirmation goes to the tenants and, on request, to the local housing authority.

You do not have to use the same electrician who carried out the inspection. Using them is often simpler because they already know the installation, and it is your choice.

The report is a record, not a draft

A report is not rewritten once the work is done. It records what was found on the day. What follows is the written confirmation above, and some electricians will also carry out a fresh inspection, which is a separate piece of work with its own report.

If you own and live in the property

There is no deadline and no duty. The codes still tell you something worth knowing: a C1 means danger is present now, and a competent inspector should have made it safe before leaving or told you plainly that they could not.

What you get

A report records circuits, codes and limitations

The verdict is the least useful part. What matters is the schedule of test results behind it, the coded observations, and an honest record of anything the inspection could not reach.

A ticked box and nothing else is a verdict with no working shown. Worth knowing before you accept one, whoever arranged it.

Electrical Installation Condition ReportBS 7671

Schedule of circuit details

1Lighting, ground floor6A Type B
2Lighting, first floor6A Type B
3Sockets, ring final32A Type B
4Cooker32A Type B
5Immersion heater16A Type B
6Outbuilding supply20A Type B

Observations and classification codes

  • C2No RCD protection to the outbuilding supply.
  • C3Consumer unit is not of a non-combustible construction.

One C2 present, so this report reads unsatisfactory. The C3 alone would not have made it so.

An illustration, not a real report. No address, reference or signature: those belong to a real inspection.

Standards

The standards every inspection is carried out to

An EICR is only as good as the person signing it. Every inspection here is carried out to these standards, and each one is checked against the issuing body's own register rather than taken on trust.

Qualified to inspect, not just to install

Inspecting an existing installation is a separate qualification from wiring a new one. A good installer is not automatically the right person to sign a report.

Registered with a competent person scheme

Checked on the scheme's own public register, not a badge on a website.

Public liability insurance, in date

We check the certificate and the expiry date, not just that one exists. A lapsed policy is the most common reason to turn someone away.

You get the test results

Not just a pass or fail. The report lists each circuit and the readings taken, which is the part worth checking.

Working to the current standard

BS 7671 as amended in 2026. That amendment changed which findings make a report unsatisfactory, and not everyone has caught up.

Reviews you can read

Not a star rating with no detail behind it. We publish no figure of our own, because we have none to publish yet.

Scheme registration and insurance details come with your quote, so you can check them against the public register yourself. How we choose electricians sets out every check, including what gets someone turned away.

Next step

Send your postcode and get a real quote

If your current report has months left, that is what you will be told.

Get started

Questions

Unsatisfactory result questions

How long do I have to fix it?

Twenty-eight days from the inspection, or sooner where the report specifies a shorter period. That is the period set by the regulations for a privately rented home in England.

What if the work cannot be done in 28 days?

That is a conversation to have with your local housing authority rather than something to leave running. The duty sits with the landlord and the penalty follows it.

Does an unsatisfactory report have to be given to the tenant?

Yes. The report goes to existing tenants within 28 days of the inspection regardless of its outcome, and to a new tenant before they occupy.

Get a quote

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Five fields. We reply with either a fixed price or the one thing we still need to know.

  • No cost, and no obligation to book anything
  • We come back with a date or a question, not a sales call
  • A fixed price for the work described, in writing

Would rather talk it through? Leave a number in the form and say so in the details, and we will ring you rather than emailing back.

Summary of the condition of the installation
Extent of the installation coveredWhole installation, all circuits
Agreed limitationsConcealed cable, floors not lifted
Overall assessmentUnsatisfactory
Recommended next inspectionWithin 5 years

An unsatisfactory result starts a 28 day clock on a rented property. The report says what was found, so you can get it priced.

Example only. A real summary carries the property, the date and the signature.
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Roughly how many circuits, whether anyone is living there, and when the last inspection was

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